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Outsourcing of Information Technology:
Leading edge or bleeding edge?

In a provocatively titled publication "Outsourcing of IT Services - Leading Edge or Bleeding Edge?", Britain’s leading union for IT professionals Amicus has published a trenchant analysis on the state of outsourcing in the UK for its members.

The booklet concludes that the current vogue for outsourcing and contracting out of IT services may not prove to be the winner that is claimed, and organisations may come to realise too late that they have lost control over strategy and expertise which will be costly in the future.

Key features of the publication include:

  • the UK outsourcing market and companies involved

  • an outline of offshore processing and the Indian software industry

  • guidance and a checklist for negotiators faced with outsourcing

  • short case studies from an employee viewpoint of the Rolls-Royce/EDS and ICI/Origin outsourcing processes

  • the future of outsourcing

Peter Skyte, National Secretary of the Amicus Information Technology Professionals Association, said,

"The control of strategic technologies and systems is increasingly the way in which organisations are able to obtain and maintain competitive advantage. Outsourcing of IT services may prove to be a ticking time-bomb, in which today’s handing over of the crown-jewels of computer systems to outside organisations may lead to tomorrow’s explosive loss of corporate control of information and networks. The once leading edge may become a bleeding edge."

Copies of the publication are available from Peter Skyte at Amicus. (Free to members)